If a patient visits the practice to request a GP or ANP appointment they will be asked to complete a Patient Contact Form
The form will ask for brief details of what the patient needs and if it is Routine or Urgent - the form will then be placed onto the GP/ANP daily telephone triage list and the patient will be contacted by a GP or ANP to discuss their requirements and if appropriate an appointment will be booked for the GP, ANP, Practice Nurse or HCA.
On some occasions the patient will be given an appointment at the IHL Extended Access Centre (read more about IHL and the Ext Access Centre under the "opening times" tab on the blue bar above). We strongly advise you to take this type of appointment where you will see a GP or ANP who has access to your notes similar to having an appointment here. The Ext Access Centre is 15mins walk or 10 mins on a local bus and is based inside the Lister Health Centre.