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Noticeboard

The surgery is currently closed for face to face appointments so please do not attend.

 

Ordering a repeat prescription during Covid-19 pandemic

  1. Download the NHS app and contact the surgery to enable access (ID to be validated so passport or driving licence PLUS utility bill/other suitable document) plus email address to email access code document to.
  2. Email the practice on souccg.camberwellgreensurgery@nhs.net – a member of staff will contact you to discuss and set up your nominated pharmacy for the Electronic Prescription Service and to help you set up online access via option 1 for future requests

Please note we are no longer taking any prescription requests over the phone as of 29.5.20

 

Seeking clinical advice during Covid-19 pandemic

  • We are currently operating a full triage system whereby patients are triaged by a clinician in the first instance, for all non-urgent matters please use the e-consult tool that can be found on our home page. For all urgent matters or if you are feeling unwell the please ring the practice before 10:00 to be put on the clinical call back list.
  • If you need to be seen the GP will discuss this with you and arrange for you to be seen either at our Essential GP or at our Community Covid-19 service, both of which are local to us.

 

Attending A&E

  • A&E services are still operational and we urge patients who are acutely unwell not to delay in seeking seek urgent medical treatment.

 

When we are closed

  • Call 111 or visit 111.nhs.uk

Surgery Documents

Public Liability Insurance Certificate

The current certificate confirming we are fully insured as required of all private businesses and GP Practices for public liability insurance requirements

Annual Public Liability Certificate to Nov 2019

Registration & Associated Documents

For those patients wishing to register, please download the 2019 version New Registration Form below and complete in black ink as clearly as possible. filling in all relevant details including past history of address, previous GP surgery etc - please bring this form to the Practice with a letter or document showing your address in the SE5 postal code area - thank you.
 

Complaints - Policy and Form to use

Please note that all complaints should wherever possible be written onto the complaints form (below), as a formal letter or emailed to the practice email address.Upon receipt the Practice will formally acknowledge receipt of the complaint and then work to investigate the issues surrounding it and unless there are exceptional circumstances, have the formal response back to the complainant by 28 days of receipt of the actual complaint.


Complaints Form (2018) Complaints Policy (May 2018)



 
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