Noticeboard

Please note that it is no longer mandatory for patients to wear a face mask or covering when on the practice premises however we are still have infection prevention and control measures in place therefore politely request that you wear a face mask. 

If you attend for an appointment your clinician will be wearing a face mask and may ask that you do the same. Our staff are also wearing face masks and we continue to undertake lateral flow tests to manage the risk of Covid-19 in the practice.

Thank you for your co-operation.

Isabelle Senft - Practice Manager

Surgery Documents

Public Liability Insurance Certificate

The current certificate confirming we are fully insured as required of all private businesses and GP Practices for public liability insurance requirements

Annual Public Liability Certificate to Nov 2019

Registration & Associated Documents

For those patients wishing to register, please download the 2019 version New Registration Form below and complete in black ink as clearly as possible. filling in all relevant details including past history of address, previous GP surgery etc - please bring this form to the Practice with a letter or document showing your address in the SE5 postal code area - thank you.
 

Complaints - Policy and Form to use

Please note that all complaints should wherever possible be written onto the complaints form (below), as a formal letter or emailed to the practice email address.Upon receipt the Practice will formally acknowledge receipt of the complaint and then work to investigate the issues surrounding it and unless there are exceptional circumstances, have the formal response back to the complainant by 28 days of receipt of the actual complaint.


Complaints Form (2018) Complaints Policy (May 2018)



 
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