Updated on Thursday 18 April 2019
EASTER LONG WEEKEND (CLOSURE OVER PUBLIC HOLIDAYS) 19-22 APRIL 2019
The Practice will be closed over the Easter Long Weekend from close 8pm Thursday 18 April until 8am Tuesday 23 April 2019.
For all healthcare matters including urgent care please contact the out of hours provider 111 Service by dialling 111.
NEXT PPG MEETING - CHANGE OF DATE
Due to a short notice CCG hosted GP Contract Meeting this Wednesday, the next PPG meeting has been moved to Wed 8 May 2019 from 6pm to 8pm
NEW REGISTRATION LIST NOW OPEN
The Registration list for which new patients who live in the Camberwell SE5 (Southwark) catchment area can join the practice is now open again.
The registration form is attached under section 7 (surgery documents) and is of course available at the Reception desk.
NEW ENHANCED "111" SERVICE - FROM 26 FEB 19
From 26 February 2019 a new enhanced "111 Integrated Urgent Care Service" replaced the previous SELDOC "out of hours" service. This provides our patient cover during weekday evenings from 18:30 to 07:45 and at weekends and during public holidays.
If you telephone the Surgery between these hours, a new recorded message to patients will advise them to telephone 111.
When we are closed – out of hours support
When our practice is closed you can get expert medical advice and useful information by dialling "111" or through the website 111 online.
The NHS 111 service is available 24 hours a day and can provide patient information, issue prescriptions to a pharmacy of your choice, book a Doctors appointment, and, if necessary, refer people to emergency services.
We strongly recommend you using the 111 service for anything that is less than urgent. We also welcome feedback on this service.
WE NEED NEW PATIENTS FOR OUR PATIENT GROUP (PPG)
Have you ever thought of having a greater say in the healthcare you receive at Camberwell Green and around London in general? We are looking for new patient members to join the Practice Patient Participation Group (PPG).
Our PPG, established in 2013, meets 4 times a year (January, April, July & October) for about 2 hours; senior Practice staff and patient members engage and receive updates on what is happening at the Practice, in the local health authority (Southwark CCG) and externally at local hospitals and community services.
We have a well established group of regular, friendly members but we wish to add to and recruit into the group. We invite you to bring your views and personality to the group and the meetings. We also welcome volunteers to help with practice projects and assisting practice staff with volunteer work or attending locality PPG meetings in the Southwark borough area.
If you are interested, please talk to any member of staff and download/complete the form below and hand into the reception staff; you will be invited to the next meeting on Wednesday 24 April (18:00) where you can "test the water" and see for yourself how the group makes a difference for all of our patients and the Practice.
We look forward to hearing from you and thanks for reading this.
PPG New Member Registration Form 2019
CQC INSPECTION SEPTEMBER 2018- OUTCOME
The Practice has received the Final CQC Inspection Report and confirm we are now rated as GOOD!
The Report is now live and available to all via the side bar index to the right of the screen (Further information 1. CQC etc)
TEMPORARY CHANGE TO REPEAT PRESCRIPTION TURNAROUND
We regret that at the current time of massive demand, we are temporarily operating and working to a 3 working day/72 hour turnaround for All Repeat Prescriptions.
Thank you for bearing with us during this extremely busy period. This will be fully reviewed in April 2019.
WALK IN CENTRE AT CLAPHAM
Following closure of the Waldron Walk in Centre (WIC) we can inform all patients that the nearest available Walk in Centre is located at:
Junction Health Centre (by Clapham Junction Station) 5-8 Grant Road, London SW11
All NHS patients are welcome to use this facility and it is open from 08:00 to 20:00, 7 days a week.
ARE YOU REGISTERED FOR ONLINE SERVICES ? IT TAKES 2 MINUTES AT RECEPTION!
The Practice has one of the lowest uptakes for patients registering for "Online" services.
We now have an easy to use Tablet situated on the main reception desk that allows you and other patients to quickly register and we invite as many patients as possible to come in and register next time they visit the practice
When you become registered you will then be able to access:
- Ability to book some GP & Nurse appointments online
- Ability to send and have your repeat prescription completed and sent direct to your nominated pharmacy (for those patients who have opted into EPS)
- Ability to print off some basic medical records
ELECTRONIC PRESCRIBING SERVICE (EPS) - HAVE YOU SIGNED UP?
Having your prescription sent direct to your chosen pharmacy, knowing that it will be in most cases, ready within 30 minutes must make things easier for most patients - if you are not receiving this service, please ask your GP or Nurse when you next visit or call the practice.
FRIENDS & FAMILY TEST (FFT)
Patients are invited to complete the Friends and Family Test (FTT) which can be accessed from the quick links on the right hand side of the home page.
FEELING UNWELL? > FIRST STEP > SELF CARE
Most people when they start to feel unwell make their GP Surgery the first stop to seek help and care. This should NOT always be the case, as there is a host of current and useful information and help available from a number of sources to help you get better without having to see a Dr/GP/Nurse etc.
Self Care fact sheets provide a great source of up to date healthcare information on a wide range of subjects and we highly recommend our patients use these fact sheets to better understand the particular issues and how best to overcome them.
You may wish to use the advice given on these sheets to discuss your current issue with your local Pharmacist who is highly trained to give advice and dispense the relevant medicines on a large number of minor medical healthcare cases. Southwark CCG and all Southwark Practices work hand in hand with their local pharmacies to ensure they are ready and available to help us by dealing with all number of minor medical issues which in turn allows us to deal with more urgent and difficult cases.
We strongly encourage all our patients to make use of these Self Care factsheets AND the 111 Service and a local pharmacy as they can really help you with you minor medications and healthcare.
At the last PPG Meeting in February, the Practice Manager promised to check on the status of the Pharmacy First service and if it was still being funded. It is confirmed that in Southwark it will remain being funded for the current foreseeable future.
356 MISSED APPOINTMENTS IN FEBRUARY
In February we offered a total of 3020 GP, ANP and Practice Nurse appointments including those at the IHL Extended Access Centre. However 356 of those appointments were missed where the patient(s) for whatever reason "did not attend" or DNA.
This equates to 11.12% of all available monthly appointments being missed and is up about 80 in number from that or recent months DNAs.
If you cant make your appointment for any reason, ring or email the Surgery and let us know so we can give this valuable appointment to another patient where it will be greatly needed
ALWAYS phone 0207 703 3788 to cancel your unwanted appointment.
Are you pregnant or do you have a baby? Mumspace is a group of friendly mums who meet to share the ups and downs of motherhood. They have toys and activities that your children will enjoy and time when mums can talk, share, listen and learn together. All mums of even mums to be are warmly welcome to Mumspace and local venues for Mumspace are:
Walworth Mumspace, Pembroke House, 80 Tatum Street SE17 1QR on Mondays 10 - 12 noon
Wyndham Road Mumspace, St Michael & All Angels, Wyndham Road SE5 OUB on Tuesdays 1 - 3pm
Camberwell Mumspace, Camberwell Salvation Army, Lomond Grove SE5 7HG on Fridays 10 - 12 noon