Noticeboard

The surgery is currently closed for face to face appointments so please do not attend.

 

Ordering a repeat prescription during Covid-19 pandemic

  1. Download the NHS app and contact the surgery to enable access (ID to be validated so passport or driving licence PLUS utility bill/other suitable document) plus email address to email access code document to.
  2. Email the practice on souccg.camberwellgreensurgery@nhs.net – a member of staff will contact you to discuss and set up your nominated pharmacy for the Electronic Prescription Service and to help you set up online access via option 1 for future requests

Please note we are no longer taking any prescription requests over the phone as of 29.5.20

 

Seeking clinical advice during Covid-19 pandemic

  • We are currently operating a full triage system whereby patients are triaged by a clinician in the first instance, for all non-urgent matters please use the e-consult tool that can be found on our home page. For all urgent matters or if you are feeling unwell the please ring the practice before 10:00 to be put on the clinical call back list.
  • If you need to be seen the GP will discuss this with you and arrange for you to be seen either at our Essential GP or at our Community Covid-19 service, both of which are local to us.

 

Attending A&E

  • A&E services are still operational and we urge patients who are acutely unwell not to delay in seeking seek urgent medical treatment.

 

When we are closed

  • Call 111 or visit 111.nhs.uk

We are experiencing very high incoming call volumes and it will help us provide you with a better service if you observe the following times for calling into the Surgery:

To arrange to speak to a Doctor or Advanced Nurse Practitioner you must telephone between 08:00 and 10:00.

This includes requesting a routine (non-urgent) Doctor or Advanced Nurse Practitioner appointment.

For Emergency Appointments please ring at anytime.

For all real medical emergencies and life threatening conditions Ring 999 

For test results please telephone 020 7703 3788 or call in at the Surgery between the hours of 11:00 - 15:00 Monday, Tuesday, Wednesday & Friday or between 11:00 - 13:00 on Thursday to be told if your results are back and whether you need to see the Doctor.

For those patients enquiring about their recent test results or those wishing to speak about Insurance/other Medical Reports, please ring between 11:00-15:00 using option 3 of the telephone message recording.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website