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Noticeboard

The surgery is currently closed for face to face appointments so please do not attend.

 

Ordering a repeat prescription during Covid-19 pandemic

  1. Download the NHS app and contact the surgery to enable access (ID to be validated so passport or driving licence PLUS utility bill/other suitable document) plus email address to email access code document to.
  2. Email the practice on souccg.camberwellgreensurgery@nhs.net – a member of staff will contact you to discuss and set up your nominated pharmacy for the Electronic Prescription Service and to help you set up online access via option 1 for future requests

Please note we are no longer taking any prescription requests over the phone as of 29.5.20

 

Seeking clinical advice during Covid-19 pandemic

  • We are currently operating a full triage system whereby patients are triaged by a clinician in the first instance, for all non-urgent matters please use the e-consult tool that can be found on our home page. For all urgent matters or if you are feeling unwell the please ring the practice before 10:00 to be put on the clinical call back list.
  • If you need to be seen the GP will discuss this with you and arrange for you to be seen either at our Essential GP or at our Community Covid-19 service, both of which are local to us.

 

Attending A&E

  • A&E services are still operational and we urge patients who are acutely unwell not to delay in seeking seek urgent medical treatment.

 

When we are closed

  • Call 111 or visit 111.nhs.uk

Repeat Prescriptions

Please note that as of the 29/5/20 we are no longer taking repeat prescription requests over the telephone. 

If you get your medication on a repeat prescription we ask that you order it in good time. (Contraceptive medication is not available on repeat prescription).

You do not need an appointment for repeat prescriptions unless told otherwise by a Doctor or the reception team. 

You can place orders in a number of ways:multicolour_pills

  • In person - drop your request in the box provided in the Practice lobby.
  • By post - If you enclose a stamped addressed envelope we will post your new prescription to you - please allow 7 days including delivery.
  • Online - follow the link "Online Services" on the right hand of the home page.
  • Please note that we no longer accept prescription requests via our email address. Patients will need to sign up to online services or come into the surgery to request. 

We do not accept repeat prescriptions over the telephone with the exception of housebound patients.

Please note - if you run out of your medication, you can obtain an emergency supply (2 days) from your regular pharmacy.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appointment to avoid unnecessary delays to further prescriptions.

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Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
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